In order to provide our clients with the information they need, and for the health and safety of the pets we care for we are providing this list of Guidelines.

Age: Puppies are welcome at Puppy Playland in our puppy program when they reach 12 weeks of age and have completed their DHPP vaccines. They then must receive their Rabies Vaccine at 4 months of age. All dogs must be vaccinated at an age approved by their Vet. for Bortadella. All dogs over 8 months of age must be spayed or neutered. Puppies in our program between 3 to 8 months of age interact with the older dogs in order to improve their social skills as they grow. We seek to give your puppy more individual attention to help them learn people skills as well.

Health: All dogs must be in good health. Owners will need to show proof that their dog has not been ill in any 30 day period prior to any time they attend day care. Owners also need to provide proof that their vaccinations and rabies certificate are current. Dogs that have been ill will need to provide certification from their vet. that the dog is again healthy to be admitted, or re-admitted to day care. Older or out of shape dogs will need a note from your vet. stating they are capable of moderate exercise without risk to their health. In addition, owners must sign a medical release agreeing to be responsible for any

Temperament: All dogs must have completed an evaluation by our staff prior to admittance. Owners should understand that not all dogs are good candidates for day care and that denial of your dog for attendance does not reflect negatively on your dog as a pet. Not all dogs are happy with the activity of a Dog Day Care. Some dogs that are happy in day care as a puppy may not be suitable at an older age. A completed client information package is also necessary so that we may know their likes and dislikes, and be aware of any health problems or other issues.

Risks: As with any activity involving exposure of your dog to other dogs, there is an increased chance of injury of your animal or the development of illness. We take every precaution possible to reduce this risk, but cannot eliminate it. Examples of common injuries are sore feet and joints from playing, bruises and scratches. Common illnesses are minor respiratory infections and digestive problems. The overall risks of day care however are less than visiting a dog park. While we supervise the dogs in our care we cannot control every situation. We discipline dogs that do not behave through verbal commands, spraying of water to divert their attention, and time-outs to give them time to rest and refocus their attention. If a dog continues to create problems discipline can ultimately result in the dog being asked to not return to daycare. Owners are however still responsible for the actions of their dog. While this is uncommon this includes the cost of injuries caused to another dog.

Reservations: While we will take dogs on a drop in basis, you are strongly advised to confirm a space before arriving with your dog as we base availability on both space and available staff. We have implemented a reservation program explained in our Puppy Bucks program that will save you money in exchange for helping us plan our staffing needs. We seek to maintain an adequate staff to dog ratio. Clients on a monthly program or with a reservation will have a space available. We appreciate your understanding if we limit attendance due to staffing levels.

Food: We recommend that you stick to your dog’s regular feeding schedule. If you wish to have us feed your dog during the day please bring the food in a sealed container or zip lock bag with their name attached along with your feeding instructions. Fresh water is available throughout the day. Snacks are not provided during group play in order to avoid arguments. If you would like us to give them one during the day just bring it with you and we will feed them separately.

Toys: We provide toys suitable for the playgroup. Please do not bring toys from home. We would hate to see them damaged so we will not let the dogs share toys from home.

Naptime: There are scheduled quiet times for the dogs in day care. This is to prevent over simulation. The time and duration of the quiet time is dependent on the activity level of the day and may vary.

Boarding: If your dog is coming to stay for overnight boarding they must pass the entrance interview in order to participate in the play groups during the day. If your dog cannot pass this temperament test they can still be boarded but will be walked individually at least twice during the day. They must otherwise stay in their kennel away from the other dogs. Their vaccinations must be current as well as their overall health must also meet the same criteria as needed for daycare. We provide a premium dry dog food for your best friend while they are here that is fed twice a day. Please ask for details if you would like more information. Please let us know if there are any special needs. If your dog requires a special diet you will need to provide it along with feeding instructions. If feeding times vary outside our regular feeding times there may be an additional charge. Boarding is also subject to reservations and availability.

Visit our Boarding section for detailed information, or ask for our Flyer, or Guidelines when you visit us.